Support

Need help with Food Noted? Write to us — we usually reply within two business days.

Send an e-mail: zeman@rawfuture.cz

I forgot my password

On the sign-in screen, tap “Forgot password”. We'll e-mail you a code to set a new password.

How do I cancel my subscription?

Subscriptions are billed by the store, so you cancel them there: on iPhone in Settings → your name → Subscriptions, on Android in Google Play → Payments & subscriptions. Deleting your account in the app does not cancel the subscription.

I bought a subscription but the app doesn't see it

Open the subscription screen in the app and tap “Restore purchases”. If that doesn't help, write to us.

How do I delete my account and data?

In the app: Settings → Delete account. Your account and all data are deleted, and removed from backups within 30 days. Without the app, write to us from the e-mail address you registered with and we will delete the account for you.